To build instant rapport by adapting your behavior to match the "wavelength" of the person you are interacting with. 2. Identifying Personality Styles
Platinum Approach refers to a specialized sales and customer service philosophy that goes beyond the "Golden Rule" (treating others as want to be treated) to focus on treating others as want to be treated. Platinum Approach Book Pdf
Once you identify the style, adapt your "approach" using these tactics: To build instant rapport by adapting your behavior
Detail-oriented and systematic. They value accuracy, logic, and data over emotion. 3. Execution Strategies Platinum Approach Book Pdf