Scroll down and tap on More Settings (sometimes labeled "System Management" depending on your Funtouch OS version).
The phone may ask for your security password, pattern, or PIN to verify your identity. How to Hard Reset VIVO X9s
Select Erase All Data (Factory Reset). You might also see an option like "Reset to Factory Settings." Scroll down and tap on More Settings (sometimes
Tap on Backup & Reset (or "Reset Phone"). You might also see an option like "Reset to Factory Settings
Open the Settings app on your VIVO X9s.
Finally, tap Erase Everything or Confirm . The phone will restart automatically and begin the wiping process. This may take a few minutes. Method 2: Hard Reset via Recovery Mode (For Locked or Frozen Phones) Use this method if you forgot your screen lock, the phone is stuck on the logo, or the screen is unresponsive.