Silence. Then Raluca said, “The fact is, I received your messages during the weekend. I do not check work emails on Saturday.”
Andrei began, fists clenched: “You ignored my last three messages.”
Raluca exhaled, almost smiling. “Yes. And can you ask, not assume, if I’m free before sending urgent changes?” comunicarea eficienta ion-ovidiu panisoara pdf
Their manager, an older strategist named Victor, had just finished reading a book by Professor Ion-Ovidiu Pânișoară on effective communication. He decided not to mediate with reprimands, but with structure.
“I felt… left alone with the revisions,” Andrei said, the words coming slower now. “And then angry.” Silence
Raluca opened her mouth to strike back.
They didn’t become friends overnight. But the bridge between them — built with facts, feelings, and clear requests — held. “Yes
Andrei thought Raluca was arrogant. Raluca thought Andrei was careless. Their emails grew short, their meetings silent, their gazes averted.