An Arcgis Pro Advanced Concurrent Use License Is Not Authorized May 2026

Note: Remaining 6% include LM not restarted after license addition, or use of reserved licenses by wrong user group. 4.1 License File Mismatch (R1) The license file ( service.txt or *.lic ) contains lines such as:

If lmstat -a returns ARCGISPRO_ADVANCED: 0 of 0 licenses in use (i.e., zero total licenses), trigger critical ticket. 8. Case Study: Large Utility Company Scenario: A water utility with 50 GIS users upgraded to ArcGIS Pro 3.3. Immediately, 15 users reported “An ArcGIS Pro Advanced Concurrent Use license is not authorized.” The remaining 35 users worked normally. Note: Remaining 6% include LM not restarted after

| Cause ID | Category | Description | Frequency | |----------|-----------|-------------|-----------| | R1 | License File Mismatch | The .lic file contains only Standard or Basic concurrent licenses, not Advanced. | 38% | | R2 | Version Incompatibility | ArcGIS Pro client version > License Manager version (e.g., Pro 3.4 connecting to LM 3.0). | 27% | | R3 | Borrowing Artifacts | Corrupted borrowing state files on client machine blocking new checkouts. | 12% | | R4 | Network/Port Blocking | Firewall or DNS misrouting causing partial handshake; License Manager returns generic denial. | 11% | | R5 | License File Expired or Unauthorized | Time bomb in trial/courtesy license or hostid mismatch. | 6% | Case Study: Large Utility Company Scenario: A water

REM Check feature availability from client lmutil lmstat -f ARCGISPRO_ADVANCED -c [email protected] REM Check LM version lmutil lmver -c "C:\Program Files\ArcGIS\License Manager\service.txt" | 38% | | R2 | Version Incompatibility

Diagnostic and Remediation Framework for the “ArcGIS Pro Advanced Concurrent Use License is Not Authorized” Error in Enterprise Environments

REM Clear borrowing cache (client) del /s /q "%AppData%\Local\ESRI\License*.*"

# ArcGIS Pro 3.x Advanced Concurrent (10 seats) FEATURE ARCGISPRO_ADVANCED_3X ARCGIS 3.0 1-jan-2027 10 \ vendor_info="ORG-ADV-001" HOSTID=ANY \ BORROW=4320 SN=XXXXXXXXXX End of Paper